Available in the free launch

Tools that turn feedback
into a conversation.

Understand the experience, respond with context and help your next customer make a choice.

A home for your business

A profile with the information people need.

Keep your name, official website and business description in one place. Readers can see your published reviews, customer rating and category.

Ownership requests are checked before management access is granted. A claimed profile is not an endorsement.

Find and claim your profile

What you can do

  • Request ownership of an existing profile
  • Suggest a business missing from the directory
  • Update approved business information
  • Link readers to your official website
Suggest a business
Customer experiences

Reviews with more than a star rating.

A review includes a title, the experience in the customer's own words, a rating and an experience date. Reviews are checked before publication.

Email verification confirms account access. It does not verify a purchase or guarantee every statement in a review.

Write a review

Built for a closer look

  • Read and search published reviews
  • Filter by rating and sort by date
  • See the rating distribution
  • Edit or remove your own review
  • Report concerns for moderation
Read the review guidelines
Business responses

Be part of the conversation.

Respond to a published review from your business dashboard. A public response lets you thank a customer, add context or explain how you can help.

Business managers cannot edit customer reviews. Keep private account and order details out of public replies.

Open your review inbox

Your current dashboard

  • Published review total and average rating
  • Review inbox for the business you manage
  • Public replies you can update
  • Business profile settings
Review collection

A direct link to an honest experience.

Copy your review link and share it through the customer communication channels you already use. The link opens the review form for your business.

Invite customers fairly, regardless of their experience. Don't offer rewards for reviews. Automated email campaigns are not included.

Get your review link

A simple customer journey

  1. Customer opens your review link.
  2. They sign in and verify their email.
  3. They share their personal experience.
  4. The review enters the moderation queue.
Website widgets

Your published rating, on your website.

Copy a small HTML embed from your dashboard to display your Truervw rating. The widget links to your public profile so visitors can read the experiences behind the score.

It displays “No reviews yet” until your first customer review is published. This is a company review widget, not a product-review or checkout integration.

Get your website widget

Grounded in your actual reviews

  • Uses published customer ratings
  • Updates as the published rating changes
  • Links to the business profile
  • Fits websites that allow an HTML iframe
How the rating is calculated

Free launch. Clear expectations.

Everything described on this page is part of the current core platform. Paid plans, automated campaigns, external integrations and product-specific reviews are not available yet.

See what's included